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Play Music Error Loading Top Podcast Series Please Try Again

Written By Wednesday, May 18, 2022 Add Comment Edit

Notice your show or episode on Google Podcasts

To find your show on Google Podcasts

  • If your show is registered in Google Podcasts Manager:
    1. Open your show in Google Podcasts Manager.
    2. Click your bear witness'southward icon.
  • If your bear witness isn't registered in Google Podcasts managing director:
    1. Open Google Podcasts.
    2. Search for your podcast.

To discover your episode in Google Podcasts

  • Open your bear witness in Google Podcasts and search for your episode name
    or
  • Simply search for your testify and episode name in Google Search, or in Google Podcasts search

Podcast is not on Google

If your podcast isn't appearing in Google Search or Google Podcasts, try the following troubleshooting steps. Note that Google doesn't guarantee that every podcast will show upwards on Google.

one. Cheque that your feed is indexed

A feed must exist indexed by Google before it can appear on any Google Podcasts platform. Being indexed means that Google has constitute, read, and stored your RSS feed in the Google index.

To check whether your feed is indexed by Google:

  1. Search for your bear witness on Google Podcasts:
    1. Open Google Podcasts.
    2. Search for your podcast.
  2. If the testify isn't present:
    1. Did y'all just publish your feed for the kickoff time? If so, be aware that it can accept up to six days to make your show available in Google Podcasts later Google has institute and candy your feed.
    2. Bank check that Google could attain your RSS feed:
      • Visit your RSS feed URL in your browser. If your browser can't find the feed, or if you're required to log in, and so be sure that your feed exists and is available at the URL where yous recollect information technology is.
      • Cheque that your feed isn't blocked by a robots.txt dominion:
        1.  Open the Google Rich Results examination
        2. Enter the URL of your RSS feed and click Examination URL
        3. If the result is a red "Crawl failed" alarm, and so click the Details > Crawl row to expand it.
        4. If the details say "Blocked by robots.txt", then yous or your site host is blocking Google from indexing your RSS feed. Speak to a developer to find out why your feed is blocked, and how you tin unblock information technology.
      • Check the results of the last time Google tried to visit your RSS feed:
        1. Open the Google PubSubHubbub site.
        2. In the Publisher Diagnostics enter your feed URL in the Topic URL text box, then click Get Info.
        3. Check the last successful fetch time. This is the final time that Google was able to see your feed (non whether feed was valid). If at that place is no fetch time, asking a recrawl of your feed, expect a few days, then check Google Podcasts over again to come across if your show is at present actualization. If the feed was fetched but is yet non appearing, motility on to stride two.

2. Check the validity of your RSS feed

Confirm the validity and completeness of your RSS feed:

  • Check validity: Use an RSS validator to ostend that your feed is well-formed, but note that Google can tolerate some RSS errors. Validate your feed by URL, rather than simply pasting your code into a validator, to ensure that the feed is reachable.
  • Check completeness: Confirm that your feed includes all Google-required podcast-level tags for podcasts, and at least one episode with the required episode tags.
  • Confirm that your feed isn't blocked: Your feed should not include either of these tags. If the episode or evidence does contain a blocking tag, it won't appear on Google.
    • <itunes:block>yes</itunes:block>
    • <googleplay:block>yes</googleplay:block>

3. Confirm that Google can access your feed and homepage

  1. Confirm that Google can access your feed. A quick way to do this is to enter the feed URL and homepage URL in an incognito window.
  2. If you have a homepage, but Google doesn't seem to know about it:
    1. Ostend that Google can access your homepage. Utilize the Mobile Friendly test tool on your homepage, and meet if it reports any issues with noindex or robots.txt dominion. These issues tin can prevent Google from reading your homepage. Fixing those bug is beyond the scope of this document, just read the linked documentation to acquire how to address these issues.
    2. In your homepage, confirm that you have a link to your served RSS feed URL, and that the URL is correct.
    3. Confirm that the <link> chemical element in your feed points to the homepage.

Note that it takes Podcasts Manager nigh a twenty-four hour period to ostend fixes to an inaccessible or broken feeds, then wait a day and ostend that the warning most an inaccessible feed has disappeared from your show in Podcasts Manager.

Episode is not on Google

  • If your prove is available to listeners on Google Podcasts platforms, but new episodes aren't actualization (or other changes aren't appearing):
    • Confirm that you haven't blocked your episode
    • See Google isn't noticing your feed updates.
    • Remember that information technology tin can take a few days for a newly posted episode to appear. If y'all're in a hurry, yous can try to speed things up by explicitly requesting a recrawl of your feed.
  • Google Podcasts has a limit to the number of episodes per evidence; older episodes can be dropped when that limit is reached.

If an episode is missing from Podcasts Manager (not Google Podcasts), see Episode is missing from a evidence in Podcasts Manager.

Podcast is already claimed

If you try to verify buying of a feed, simply go a warning that the podcast is already claimed, you should contact the owner listed in the currently verified feed. Visit the feed that you tried to claim* and expect for the possessor email listed in the<itunes:owner> tag. Send an email to that owner asking for access to the show in Podcasts Managing director.

* If you asked to claim feed 1 but were directed to merits feed 2, contact the owner of feed 2, not the owner of feed 1.

If you lot think that an unauthorized person has claimed ownership of your feed, yous can contact us with the details of your claim.

Not immune to verify ownership of a feed (feed already associated with a show)

You cannot verify ownership of a feed for a show that is already owned by someone else in Podcasts Manager. If you try to do so, Podcasts Manager will show an error message, along with the URL of the feed that Google currently serves for this podcast. You tin can try to contact the possessor of the feed, or if yous think that an unauthorized person has claimed buying of your feed, you can contact Google with the details of your claim.

No podcast-level result in Google Search

A podcast-level search effect shows information well-nigh your whole podcast, and too includes a carousel of episodes just for your podcast, as shown here (the exact layout may modify):

If your podcast homepage shows up in search, but without any episodes

If you lot don't see whatever episodes listed with your podcast homepage in Google Search results:

  • Ostend that your feed is associated with your homepage
  • Confirm that your feed lists at least ane episode. Use an RSS validator on your served feed.
  • Confirm that Google has crawled your feed and website recently enough to discover any changes or fixes you've made.

If your podcast is in search results, simply without any special formatting:

  • Confirm that your feed is associated with your homepage.
  • Confirm that Google can access the linked homepage. Enter the homepage URL in an incognito window
  • Confirm that your homepage complies with Google webmaster guidelines. Your homepage, different your RSS feed, must comply with those guidelines in order to announced in Search results.
  • Google doesn't guarantee special formatting or features for podcast search results. Even if yous have done everything properly, in some cases Google Search might decide that a different format is more than appropriate for search results for your podcast.

Google isn't noticing your feed updates

It takes Podcasts Managing director almost a twenty-four hours to notice most feed updates. Additionally, at that place is a 2-three day information latency in Podcasts Manager data, so it can take a few days later on a successful gear up or newly discovered feed to brainstorm to run across data for your show.

When removing a show, some methods are faster than others.

If your podcast already appears on Google, but updates are non being picked up (for example, new episodes, or podcast clarification changes):

  1. Be aware that removing an episode volition remove it from Google Podcasts platforms for listeners, but if the episode has any listening data in the concluding 16 months, it will stay on Podcasts Manager.
  2. Google should pick up changes to an existing feed in less than a day. If it's only been x minutes since you published your change, wait a few hours so check over again.
  3. Confirm that y'all are updating the served feed for your prove. If you have multiple feeds associated with your prove, Google will not publish changes made to any non-served feeds.
  4. Check your feed clamber condition:
    1. Open the Google PubSubHubbub site.
    2. In the Publisher Diagnostics enter your feed URL in the Topic URL text box, and then click Get Info.
    3. Check the last successful fetch time, and see if it is more than recent than the final unsuccessful fetch. If the most contempo fetch was unsuccessful, expect at the last fetch fault to see what went wrong. If the feed hasn't been recrawled for a while, request a recrawl.
  5. Cheque that your feed is valid. If the feed has syntax errors, Google might non exist able to read information technology. Check the validity of your feed.

Lost access to your show

Here are the possible reasons that you can't access your show any more in Podcasts Manager:

  • If yous can neither open the show in Podcasts Managing director nor see information technology in your testify list, a show Admin has revoked your access to the prove. If this is the case, y'all'll need to contact an Admin or Editor of the show to re-grant you access.
  • If yous can't open the testify, but get rerouted to a "Please verify your feed" page, and y'all see "Pending verification" next to the show name in the evidence list, then either:
    • Yous never finished verifying buying of the feed, and you must do then.
    • The served feed has changed and yous or someone else has started, but not completed, verifying ownership of the new feed. In this case, anyone trying to admission the show will be prompted to complete verification of the newly served feed.

Request access to a show

If you don't accept admission to an existing show, ask a show Admin to grant you access. If you lot don't know who to ask, contact the owner's email listed in the<itunes:owner> tag of the feed.

Episode is missing from a show in Podcasts Managing director

If yous've posted an episode to your feed, but you lot don't see it in Podcasts Manager, remember these requirements to appear in the episodes list. If your episode fulfils these requirements and you still don't run into it listed in your bear witness on Podcasts Managing director:

  • Change the selected time period. Remember that only episodes that were published before or within the selected fourth dimension menstruum are shown in the episode list. Choose All Fourth dimension for the selected time flow to zoom out to include all data for all episodes.
  • Make certain that the episode appears in the served feed for your show. Changes made to whatever other feeds, including new episodes added, volition not exist reflected on Google Podcasts platforms.
  • Refresh your browser tab. Podcasts Managing director won't refresh the page with new data unless you lot reload the folio. Switching shows in your prove list won't load new data either.
  • Ostend that Google has seen your updates. Monitor the feed crawl condition on your served feed to meet if Google has seen your changes. Use the feed crawl diagnostics to confirm that Google could admission the feed, and that the feed didn't have whatever critical errors.
  • Confirm that your feed is being served. Open the Google Podcasts app, load your podcast, and encounter whether the episode appears there.
  • If an episode was previously nowadays in the show simply is at present no longer served, remember that Podcasts Manager retains information for only 16 months. Episodes that are no longer served will not exist shown in the report 16 months subsequently the last recorded listening data.

Episode has no data, simply appears in Podcasts Manager

Remember that an episode must have data in order to appear in Podcasts Manager. If your episode appears in Podcasts Manager but doesn't prove whatever data in the report, yous're probably zoomed in to a time period without data. Modify your date selection to All time to see where your listening data occurs.

Episode appears twice in your show

Podcasts Manager uniquely identifies an episode by the episode URL. If you lot change the URL of an episode in any manner (other than changing the casing), then the new URL will exist considered a new episode, with the same name as the old episode (unless you've inverse the title as well).

Duplicate shows in my bear witness list

If you come across indistinguishable shows listed in your Podcasts Manager show listing, you can remove the incorrect show from your list. If that doesn't work, yous can contact united states of america with details.

Sharp drop-off in data for episodes or show

If you meet an precipitous drop-off of data for one or more than episodes:

  • If the served feed changes and nobody has reverified ownership in Podcasts Managing director, your testify will terminate to show whatsoever data from the new feed. Information loss will be visible 2-3 days afterward the feed change if the new feed is not verified. show Admins and Editors should see a notification when this occurs; bear witness Viewers might not see any notification.
  • Another possibility is that the episode is blocked by a <googleplay:cake> or <itunes:block> tag. These tags can cake an episode from being shown to users in Google Podcasts platforms.
  • Another possibility is that the audio file URL is broken; open up your served RSS feed and copy the URL into a new browser window to see whether the sound file URL is right.

Slow drop-off in data

If data for an episode simply tails off, it's likely that users accept only stopped listening to your episode.

Served feed changed, simply tin't reverify

If the served feed has changed but you tin't verify ownership of the feed for some reason, you can file an appeal.

Testify isn't associated with your website

If a Google search for your podcast isn't showing your associated website, confirm that your feed and homepage link to each other. This is a very strong signal to Google that the two items are related.

Data discrepancies

You lot might see discrepancies between the data on Google Podcasts Manager and other hosting services. Read more than about data discrepancies hither.

Google chose the wrong RSS feed for your evidence (suggest a different feed for your prove)

You lot can strongly propose the preferred RSS feed for your show past linking it to your homepage, and Google usually respects this pick. If this does not work, you can file an appeal to change the served feed.

If you are using Podcasts Manager, you lot can change the served feed yourself.

I'm told that I already verified ownership of a feed, merely I didn't

If yous submit a verification request for a new feed, and Google tells you that you've already verified the feed, here is probably what is happening:

  1. At the time of your request, Google didn't know about your feed. This is why y'all were allowed to submit the request without any suggestions from Podcasts Director.
  2. Google then crawls the feed and decides that it'due south part of a known feed grouping; that is, it'due south like enough to another feed that it'south essentially a duplicate of that known feed.
  3. If you lot are already a verified fellow member of the Podcasts Managing director bear witness represented by that feed group, your new feed is a duplicate (not-served) feed for the testify, which is already verified, Podcasts Manager tells you lot that you've already verified this feed.

If you think that this new feed is not a indistinguishable of an existing feed, you can asking a change in the served feed. However, Google does not provide a mode to let you asking serving of ii feeds that it thinks are duplicates.

Playback fails, opens a new tab, or downloads the sound file

If playback fails for an episode on any Google surface

Confirm that the episode is playable for an incognito user:

  1. Notice the served feed for your testify.
  2. In that feed, notice the URL listed for the episode
  3. Open up an incognito window in your browser and enter the episode URL. If the episode won't play for an anonymous user, it won't play on Google Podcasts. Make sure that at that place aren't any login requirements for the episode.

It'southward also possible that y'all have a trouble with mixed content, where your host folio or feed is on HTTP but the episode audio file is on HTTPS (or the reverse). Cheque the audio file URL and confirm that information technology uses the same protocol (HTTP or HTTPS) as the hosting folio or feed. If not, make sure that the page, feed, and all resources are hosted on the same protocol (Google strongly recommends HTTPS).

If clicking "play" opens a new browser tab, or downloads the audio file

It's likely that you take a problem with mixed content, where your host page or feed is on HTTP but the episode audio file is on HTTPS (or the reverse). Cheque the audio file URL and ostend that information technology uses the aforementioned protocol (HTTP or HTTPS) as the hosting folio or feed. If not, make certain that the page, feed, and all resources are hosted on the same protocol (Google strongly recommends HTTPS).

Request a recrawl of your feed

Google crawls podcast feeds regularly and oft, but if you lot demand to publish an update to your feed quickly, hither is how to tell Google to recrawl your feed:

  1. Visit PubSubHubbub.
  2. In Publish > Topic URL, enter your feed'southward URL
  3. Click Publish
  4. This will queue the feed.

To check the status of your requested crawl:

  1. Visit PubSubHubbub.
  2. In Publisher Diagnostics > Topic URL, enter your feed URL
  3. Click Get Info.
  4. Check the Terminal successful fetch fourth dimension to come across when Google was concluding able to access your RSS feed. Note that this doesn't mean that Google was able to read and understand the feed, simply that it accessed the feed.

Block or remove a show

Encounter Remove a prove.

Other show actions on Google Podcasts

Run across how to manage your testify on Google Podcasts.

Other evidence actions on Google Podcasts Manager

Encounter how to manage your evidence on Google Podcasts Manager

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Source: https://support.google.com/podcast-publishers/answer/9482890?hl=en

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